Maintenance
Maintenance triaged, dispatched, and followed through
Residents report issues in the app, 24/7. The agent classifies urgency, dispatches the right vendor, and keeps updates moving until the job is closed. Your team approves the exceptions.
- 24/7 intake
- Vendor dispatch
- Resident updates
Emergency ResponseWorking…- Assign emergency-rated vendorMatching vendors
- Notify tenant of dispatchUp next
Core workflow
Triage by urgency, category, and property rules
Keep vendor and resident messages attached to the work order
See every open job without a maintenance spreadsheet
What it does
Run a tighter operation around maintenance.
Intake with real triage
Every request arrives with urgency and property context attached — classified before your team even sees it.
Vendor dispatch and follow-up
The agent assigns the right vendor, confirms scheduling, and follows the job to completion — no separate email threads.
Status without the digging
Pending, in progress, blocked, or done — visible per property without assembling a report by hand.
Operator outcomes
What changes when the agent takes the routine work.
- 01
Urgent work gets seen first
Emergencies surface immediately; routine work stays queued in order instead of getting lost.
- 02
Vendors stay accountable
You can tell exactly what is waiting on a vendor versus what needs your team's attention.
- 03
Residents stop wondering
Updates go out at every step, so the silence between request and repair disappears.